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The "death of SaaS" example with DocuSign is an interesting one. DocuSign has never had a technical moat - it was PDF viewer for the most part. The moat was on the compliance side - it had to build a secure, auditable document workflow that would withstand legal scrutiny if the veracity of a signed doc was ever in question. Sure, you can replicate the document viewing and signing part with ChatGPT in a few hours. But absolutely no enterprise on the planet would ink their signature on a doc linked to some random app for sharing and signing docs.

An interesting question of today's anti-regulatory political climate is what happens if regulations - including the ones that give companies like DocuSign their moat - are removed or made less stringent. One logical conclusion is that it takes companies like DocuSign out. Another is that it takes out a whole generation of AI-first companies that would have existed to automate navigation of regulatory and legal frameworks.

Think of it like this: Today, heavy handed regulation means that pet-groomers often have to file lots of permits and paperwork, etc. Any SaaS company that provided a module for this type of small business management will be taken out by a company that takes an AI-first approach to this. Unless, of course, those regulations are truncated to the point that there's no reason to pay $20/month to subscribe to an AI solution for dealing with them.

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