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What's 🔥 in Enterprise IT/VC #218

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What's 🔥 in Enterprise IT/VC #218

Predictions: enterprise remains 🔥 in 2021, 🦄 anywhere, SaaS collaboration + dev 1st product to embedded workflow, everyone is a 🌱 investor, SRE is the new DevOps, security continues to go dev first

Ed Sim
Jan 2, 2021
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What's 🔥 in Enterprise IT/VC #218

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Happy 2021 to all and glad we could get 2020 over with. Let’s brace ourselves for a bit more pain until we can resume back to a hybrid world. Speaking of, I believe 2021 will continue to be 🔥 for enterprise, albeit not at the same pace and the famous “2 months in 2 years” that Satya from Microsoft discussed, but the ☁️ is here to stay and more 💰 continues to be raised for enterprise startups. Case in point 👇🏼 which also plays into themes from last week’s newsletter on the “race to be first”

Twitter avatar for @DanielSLoeb1
Daniel S. Loeb @DanielSLoeb1
It's difficult to compete as an investor now if you don't expand your investable universe into private securities. First, you miss the best entry points; second you will not be tuned into the new innovators that maybe about to disrupt your public cos.
ft.comSubscribe to read | Financial TimesNews, analysis and comment from the Financial Times, the worldʼs leading global business publication
2:03 PM ∙ Jan 1, 2021
1,087Likes132Retweets

For those that don’t know, Daniel Loeb is one of the most successful activist hedge fund investors with over $17 billion under management and his interest, according to the FT, will be towards enterprise and cyber security.

Mr Loeb hinted at his ambitions in an October letter to investors, writing that advancements in artificial intelligence and the “digital enterprise” had created opportunities “to pursue with dedicated capital”.

And now here’s my predictions for 2021 which I shared on Medium on December 30!

What’s 🔥 in Enterprise 2021

As mentioned above, 2020 only accelerated many of the themes we’ve been excited about at boldstart for the last 10 years. While we can’t wait to see many of you again in person, it’s pretty clear that 2020 has made a permanent change in how startups and corporates view remote work and distributed teams. Expect 2021 to be the beginning of a new era where remote-only and in-person work are seamlessly blended based on function and job to be done. What this means is we will see continued investment in any tech that supports fully remote teams, collaboration built into all apps, and more ️️cloud all the time. Products that have immediate time to value and gotomarket models that are based on product led growth will continue to garner the lions share of capital as these selling motions are built for this partially remote world with lower $ entry points and less decision makers needed to close.

So here are my predictions for 2021 (notice some overlap with last year’s predictions).

1/ 🦄 can be built from anywhere: Once again, this is a trend that was started pre-2020 and only accelerated this past year. With distributed teams becoming more accepted along with Zoom-only rounds, expect a continued uptick in startup financings anywhere. Case in point, our latest investment was in Colombia (yes, the 🇨🇴) and others made in 2020 included Dublin, London, Tel Aviv, and Paris.

From last year’s prediction:

Acceleration of Fully/Partially Distributed teams with an international flair: The cost of living in the Bay Area and NYC is prohibitive for many. Given that it is harder to scale engineering teams in SF and NYC and that the tools to collaborate and work are getting better and better (see 2 above), we are seeing more and more companies founded with a remote HQ or fully distributed team on day one. Once upon a time, VCs cringed at the idea of distributed teams, and now it’s seen as a huge positive. In addition, Tier 1 financing risk is all but eliminated as VCs from the west coast are increasingly comfortable not only leading Series A rounds in Europe but also seed as well.

2/ 2021 will be first year that a large scale M&A of a fully distributed team happens: We’ve always ❤️ distributed teams and see the power of talent everywhere. If anything good has come out of 2020, I hope that large acquirers will be more amenable to buying fully distributed teams. We sold a company last year and one of the closing conditions was 90% of the core team had to relocate. With many of the larger companies having gone fully remote permanently or more accepting of it, 2021 will be the first year this happens and thankfully so.

3/ If collaboration first was the SaaS theme of last year’s newsletter, workflow is 2021’s theme: (from last year’s predictions).

SaaS 3.0, design first…and collaborative: The consumerization of enterprise has finally come with a focus on beautiful, intuitive, easy to use software, i.e. design first. Companies like Superhuman (a portfolio co), AirTable, Figma, Front and Cycle (both portfolio cos) have led this resurgence and excitement for the SaaS application stack. With the nature of distributed work and teams, design first and usability also means that collaboration has to be built into the workflow from day one; natively with real-time updates, sharing, commenting and more. This collaboration first thinking is a must have for most applications in 2020 and beyond.

With so many point products in the market gaining market share and with switching costs quite low, the name of the game for many well funded SaaS productivity startups is to create stickiness by embedding themselves in a user’s workflow and business processes. Examples include companies like Calendly which has done an amazing job going from single player, point product for scheduling to multi-player embedding in workflows for scheduling sales meetings, interviews for HR, and more. Expect every SaaS startup once it reaches some critical mass to execute on this model.

Along those lines, expect to see massive consolidation as many of the players who have built vibrant user bases can also expand TAM through acquisitions to support sky high valuations. Public companies will also take advantage of their multiples and the M&A market will be on 🔥 as companies like Box, Zoom, Dropbox, RingCentral, and Cisco evolve from best of breed applications to full product suites to continue to take on Microsoft and Google.

4/From developer first to embedded workflow: And there you have it again, the word “workflow”. Product led growth only works when a product is designed to make a user of one a superhero. Same goes for developer first companies and the trick is to know how to embed easy invites and interactions so a user can easily share with their team. From there, the journey from user of one to small dev team and organization begins. Given the number of developer first and open source companies that are all funded with a fair amount of capital, this means that not every company will succeed in making this journey from individual to team workflow. For enterprises, finding that balance between speed, developer empowerment and self service capabilities versus centralized policies and governance will be an ongoing battle in 2021, especially as we live in a hybrid working world. One project to keep an eye on is Backstage (from Spotify) which is an open source platform for building developer portals and Clutch (from Lyft) which is similar in vein.

Other areas that will be 🔥 include infrastructure as code automation with companies like Env0 (a portfolio co) and git-like version control from companies like Optic which is Git for APIs.

5/Cross functional apps and not just a system of record for one department: What Figma got right is that design is not just for product designers but it’s a team sport and should be easily used and accessible by everyone. We are seeing this in trend in more and more SaaS startups like Dooly which is a Superhuman-like note taking interface for Salesforce but more importantly all revenue facing functions and Cycle (a portfolio co) which is doing this for product centric teams from executives to product to engineering to presales…and not just for PMs.

Read Medium for the other 5 predictions (and please comment there on what you think).

🙏🏼 for being a reader and wishing for a healthy, meaningful, and prosperous 2021 to you and yours.

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Scaling Startups

  1. Reminder, great startups can be built anywhere and VCs don’t know 💩

    Twitter avatar for @gregisenberg
    GREG ISENBERG @gregisenberg
    1 year ago today, one of the most well known VCs told me: "The odds of you creating a $10B startup outside SF is virtually impossible. If you're serious about startups, you need to move to the Bay Area" Lol. Well, I'm glad those days are officially behind us.
    9:47 PM ∙ Dec 26, 2020
    715Likes65Retweets
    Twitter avatar for @jonoringer
    Jon Oringer @jonoringer
    In 2003 Shutterstock was built in NYC and I was told I was crazy for not moving to SF. Now building in Miami I hear the same story all over again almost 20 years later. If SF is the center of your universe, you are missing the forest for the redwoods.
    2:44 PM ∙ Dec 26, 2020
    630Likes45Retweets
    Twitter avatar for @ricburton
    Ric Burton 🇬🇧 ‣ 🇺🇸 @ricburton
    @jonoringer I will just leave this here for others to peruse
    Image
    8:32 PM ∙ Dec 26, 2020
    32Likes5Retweets
  2. 👇🏼🤣

    Twitter avatar for @dmofengineering
    DM of Engineering @dmofengineering
    The five Stages of Software Development: That should have worked!?? Goddamnit! Why doesn’t it work? What if I try this?!? How did this ever work??? Guess that’s a feature now.
    10:42 PM ∙ Dec 21, 2020
    234Likes76Retweets
  3. When to go upmarket - there is no one playbook, must read 🧵

    Twitter avatar for @jasonlk
    Jason ✨BeKind✨ Lemkin ⚫️ @jasonlk
    RingCentral is one of the great quiet successful stories in SaaS, growing from an SMB-focused phone solution to a $35B+ enterprise leader What are 5 things we can learn from RingCentral, looking back at when it crossed $1B in ARR?
    3:57 PM ∙ Dec 26, 2020
    7Likes1Retweet
  4. While not an enterprise tech startup, I admire how the founders of Sir Kensington started an offbeat, premium brand in the commodity ketchup space and innovated into other condiments eventually selling for $140mm - 10 lessons learned in their journey

    Develop your storytelling abilities. This will amplify everything you and your company want to say.

    Humans are emotional creatures who have, over time, gained the capacity for logic. Stories create emotional stakes and enrollment and can unlock a sense of purpose. Storytelling is crucial to present a compelling vision everyone can get behind, and to make employees and customers feel a part of something bigger than themselves. No matter what business you’re in, you are in the human energy business. Take every opportunity to practice storytelling and encourage your team to step into their natural talents here.


Enterprise Tech

  1. Must read 🧵 from Hemant Mohapatra from Lightspeed on why GCP was first and could have won ☁️ wars but didn’t

    Twitter avatar for @MohapatraHemant
    Hemant Mohapatra @MohapatraHemant
    ~8yrs ago (Dec’12) I got a job @Google. Those were still early days of cloud. I joined GCP @<150M ARR & left @~4B (excld GSuite). Learned from some of the smartest ppl in tech. But we also got a LOT wrong that took yrs to fix. Much of it now public, but here’s my ring-side view👇
    5:19 PM ∙ Dec 29, 2020
    4,924Likes846Retweets
  2. 👇🏼 💯 Still a massive problem and gap no matter how great the ☁️ providers have been, read 🧵

    Twitter avatar for @garybernhardt
    Gary Bernhardt @garybernhardt
    I wish someone would do what Heroku did, just... again. Make me structure my app in a certain way, but guarantee that I won't have to configure it as a result. I will put the files where you tell me to put them! Heroku was a high point IMO and now we're back into a sea of config.
    1:07 AM ∙ Dec 30, 2020
    1,294Likes107Retweets
    Twitter avatar for @garybernhardt
    Gary Bernhardt @garybernhardt
    I watched a video recently of someone setting up three very popular web dev tools together and it was just hundreds and hundreds of esoteric steps. Copying long example files from the project's repo and tweaking them slightly. Configs and configs and configs. Codegen.
    1:10 AM ∙ Dec 30, 2020
    226Likes13Retweets
  3. Go is 13 years old and great overview on why Go could be the language of the future, Go, Docker, Terraform, Kubernetes, Prometheus are built in Go for example

    Over time new complex systems were built on top of these foundational systems/libraries and languages. People too often don’t think of the hidden costs of complexity. The truth is that code is read many more times than it is written. Team velocity is significantly burdened by complexity. In contrast, Go is simple. It takes an afternoon to learn. The code is very straightforward and readable. This simplicity empowers teams to collaborate in ways never before possible.

  4. 💰 spending to move to ☁️ will continue in the Fortune 500, refactoring and lift and shifting legacy apps is next and will take years, from CIO Dean Del Vecchio at Guardian Life

  5. Important note for what’s ahead in nation state cybersecurity and for the US, from Paul Kolbe, ex-CIA directorate of operations oversees. Expect even bigger hacks than Solar Winds in 2021 and beyond

    Unlike nuclear weapons, or even sophisticated conventional arms, powerful cyberweapons are cheap to produce, proliferate with alarming speed and have no regard for borders. Unable to match the United States in military spending, Russia, China, Iran and even North Korea view cybertools as a great equalizer. Why? Because the United States is singularly vulnerable to cyberattack: America is more reliant on financial, commercial and government networks than our adversaries, and, at the same time, our systems are frighteningly open and vulnerable to attack. American networks represent targets for our adversaries that are simply too soft, juicy and valuable to resist.

  6. Some holiday 😃

    Twitter avatar for @Rodriguez
    Robert Rodriguez @Rodriguez
    Here’s a Christmas present to all those who asked me what it’s like to hang out with Baby Yoda on the set of #TheMandalorian #TheTragedy. Check out #DisneyGallery for more behind the scenes!
    Image
    6:01 AM ∙ Dec 25, 2020
    149,917Likes39,856Retweets

Markets

  1. Alex Clayton from Meritech Capital sums up the year in enterprise tech IPOs and it was 🔥, here’s a bar chart showing initial market cap vs YE close

  2. Land and expand, product led growth is the way 💪🏼

    Twitter avatar for @jaminball
    Jamin Ball @jaminball
    Net dollar retention is one of my favorite SaaS metrics. Here's how all the cloud companies preformed on this metric (those who reported). Elite companies have net dollar retention >130%
    Image
    2:23 PM ∙ Dec 29, 2020
    492Likes63Retweets
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